Frequently Asked Questions
Comprehensive answers to your questions about our logistics and international shipping services
Business Galaxy provides comprehensive international logistics and trade services including sea freight, air freight, land transportation, customs clearance, warehousing, packaging, cargo insurance, re-export services, and global sourcing solutions.
Yes. We provide international shipping solutions from the UAE to destinations worldwide through our global logistics network.
Our logistics network covers more than 150 countries worldwide, allowing us to ship cargo efficiently to major global markets.
We can ship a wide range of cargo including commercial goods, industrial equipment, consumer products, electronics, automotive parts, and temperature-sensitive products.
You can request a quote by contacting our team and providing shipment details such as cargo type, weight, dimensions, origin, and destination.
Sea freight transit times typically range between 15 and 45 days, depending on the shipping route and port locations.
Yes, we offer door-to-door logistics solutions, handling the entire process from supplier pickup to final delivery.
Yes. We provide LCL (Less than Container Load) services for smaller shipments that do not require a full container.
Shipping costs are calculated based on cargo weight, volume, shipping method, distance, and any additional services required.
Key factors include shipment size, cargo weight, shipping method, destination country, customs duties, and optional services like insurance or storage.
Yes. Sea freight is generally more affordable than air freight, especially for large shipments
Additional charges may include customs duties, port handling fees, warehousing, and optional insurance services.
Yes. Business Galaxy provides professional customs clearance services to ensure smooth and efficient cargo processing.
Typical documents include the commercial invoice, packing list, certificate of origin, and bill of lading or airway bill.
In most cases, customs clearance can be completed within 1 to 3 business days, depending on cargo type and documentation.
Re-export is the process of importing goods into the UAE and then exporting them again to another international market.
Dubai has a strategic location, world-class logistics infrastructure, and major ports such as Jebel Ali Port, making it one of the leading global trade hubs.
Yes. Cargo can be safely stored in our warehouses before being shipped to the final destination.
We can re-export goods from Dubai to markets across the Middle East, Africa, Asia, and Europe.
Yes. We provide secure and modern warehousing facilities for short-term and long-term cargo storage.
Yes. We provide real-time cargo tracking services so you can monitor your shipment at every stage until delivery.
Yes. Our team can manage the entire supply chain from supplier sourcing to shipping, customs clearance, and delivery.
Business Galaxy combines deep industry expertise, a global logistics network covering 150+ countries, competitive pricing, advanced tracking technology, and dedicated customer support to deliver reliable logistics solutions.